Privacy Policy

This Privacy Policy describes how Orkun Shop (“Platform”), operated by Chivale Group LTD, collects, uses, processes, and protects personal data of users (“Users”). By accessing or using the Platform, Users acknowledge and agree to the terms outlined in this Privacy Policy.

1. Scope and Role

• Orkun Shop acts as a technology platform and may process personal data as a data controller or processor depending on the context of use.
• Sellers and Buyers may independently collect and process personal data in relation to transactions.
• Orkun Shop is not responsible for data processing practices of third-party Sellers or external services.

2. Data Collected

• Personal data may include name, email address, contact details, account credentials, IP address, device information, and usage data.
• Additional information may be collected where required for account creation, security, or legal compliance.
• Data may be collected directly from Users or automatically through system interactions.

3. Purpose of Processing

• To provide, operate, and maintain the Platform.
• To facilitate account management and authentication.
• To improve platform functionality, security, and performance.
• To comply with legal, regulatory, and security obligations.

4. Legal Basis

• Processing is based on legitimate interests, contractual necessity, legal obligations, or User consent where applicable.
• Users acknowledge that certain data processing is required for the operation of the Platform.

5. Data Sharing

• Personal data may be shared with Sellers, Buyers, service providers, or third-party partners where necessary to provide services.
• Data may be disclosed to authorities where required by law or regulatory obligations.
• Orkun Shop does not sell personal data to third parties.

6. Third-Party Services

• The Platform may integrate with third-party services such as payment providers, analytics tools, or hosting providers.
• Orkun Shop is not responsible for the privacy practices of such third parties.
• Users are encouraged to review the privacy policies of third-party services.

7. Data Retention

• Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.
• Retention periods may vary depending on legal, operational, and security requirements.

8. Data Security

• Orkun Shop implements reasonable technical and organizational measures to protect personal data.
• However, no system is fully secure, and absolute security cannot be guaranteed.
• Users acknowledge that data transmission over the internet carries inherent risks.

9. User Rights

• Users may have rights to access, correct, delete, or restrict processing of their personal data, subject to applicable laws.
• Requests may be submitted via official contact channels.
• Orkun Shop reserves the right to verify identity before fulfilling any request.

10. International Data Transfers

• Data may be processed or transferred across jurisdictions depending on infrastructure and service providers.
• Users acknowledge and consent to such transfers where applicable.

11. Limitation of Liability

• To the fullest extent permitted by law, Orkun Shop and Chivale Group LTD shall not be liable for any damages resulting from data breaches, unauthorized access, or third-party actions beyond reasonable control.
• Users use the Platform at their own risk.

12. Modifications

• Orkun Shop reserves the right to modify this Privacy Policy at any time without prior notice.
• Continued use of the Platform constitutes acceptance of updated terms.

13. Contact

• Company: Chivale Group LTD
• Email: info@chivale.uk
• Contact page: https://chivale.uk/contact/